Terms of service

OVERVIEW

This website is operated by Narcys. Throughout the site, the terms "we", "us", and "our" refer to Narcys. Narcys offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including additional terms, conditions, policies, and notices referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction, including intellectual property laws.

You must not transmit any viruses, malware, worms, or destructive code.

A breach of any of these Terms may result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and adapted to technical requirements of networks or devices.

Credit card and payment information are always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in this agreement are included for convenience only and will not limit these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information provided on this website is for general information purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify website content at any time without obligation to update any information.

You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Prices for products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any service, product, or feature without notice at any time.

We shall not be liable to you or any third party for any modification, suspension, discontinuation, or price change.

SECTION 5 - PROHIBITED USES

You may not use the website:

  • For unlawful purposes.

  • To violate laws or regulations.

  • To infringe intellectual property rights.

  • To harass, abuse, defame, or discriminate.

  • To submit false or misleading information.

  • To upload malicious software or code.

  • To interfere with the security features of the Service.

Violation of these Terms may result in termination of your access.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

This may include orders placed under the same customer account, payment method, billing address, or shipping address.

We may also refuse orders that appear fraudulent, unauthorized, or intended for resale.

You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases.

For information regarding returns and refunds, please review our Return & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

Such tools are provided "as is" and "as available" without warranties or endorsements.

Your use of these tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials from third parties.

We are not responsible for examining or evaluating the content, accuracy, or policies of third-party websites.

Any interaction with third-party websites is at your own risk.

SECTION 9 - COMMENTS, FEEDBACK AND REVIEWS

If you submit reviews, suggestions, comments, or other content, you grant Narcys a non-exclusive, royalty-free, worldwide right to use, edit, publish, reproduce, and distribute such content.

You agree not to submit unlawful, offensive, misleading, or infringing content.

Customer reviews displayed on this website represent individual customer experiences and do not constitute guarantees of product performance or results.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website, you consent to the collection, use, and handling of your information in accordance with applicable privacy laws.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions.

  • Pricing.

  • Promotions.

  • Shipping charges.

  • Transit times.

  • Availability.

We reserve the right to correct any errors and to cancel or modify orders if any information is inaccurate.

SECTION 12 - PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

All purchases are subject to our Return & Refund Policy.

We reserve the right to limit sales by person, geographic region, or jurisdiction.

Product descriptions, pricing, availability, and specifications may change without notice.

We make every effort to display product colours and images accurately, but cannot guarantee that your device will display them perfectly.

Certain products may be fulfilled through trusted third-party suppliers, warehouses, and logistics partners operating internationally.

We do not guarantee that products, services, or website functionality will meet all expectations or be error-free.

SECTION 13 - WARRANTY DISCLAIMERS & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free access to the Service.

All products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Narcys disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Delivery Protection Insurance

Where offered and purchased by the customer at checkout, Delivery Protection Insurance covers eligible orders for:

  • Packages confirmed lost in transit by tracking information.

  • Packages damaged during transit.

  • Verified theft after successful delivery where reasonable evidence is provided.

Coverage applies only to shipping-related incidents and does not extend to product dissatisfaction, incorrect size selection, change-of-mind purchases, or issues covered under our Return & Refund Policy.

To the fullest extent permitted by law, Narcys shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, business opportunities, or data.

Nothing in these Terms excludes rights granted under applicable consumer protection laws.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Narcys and its affiliates, partners, suppliers, contractors, employees, and service providers from any claim, liability, damages, losses, or expenses arising from your breach of these Terms or violation of applicable laws.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed without affecting the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.

We reserve the right to terminate or suspend access to the Service at any time if we believe a user has violated these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, together with any policies posted on this website, constitute the entire agreement between you and Narcys.

Failure by us to enforce any provision shall not constitute a waiver of that provision.

SECTION 18 - COMPANY INFORMATION

Narcys is an online clothing retailer operating through its e-commerce platform and fulfillment partners to serve customers internationally.

Certain products may be fulfilled and shipped through trusted third-party suppliers, warehouses, and logistics partners.

If you would like to return a product, please contact our customer support team before sending any items back.

Return instructions and the appropriate return address will be provided by email once a return request has been approved.

For assistance regarding orders, returns, or general inquiries, please contact:

Email: narcysclot@gmail.com

SECTION 19 - GOVERNING LAW

These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law principles.

Nothing in these Terms limits any rights consumers may have under applicable consumer protection laws in their country, state, province, or region where such rights cannot legally be excluded.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace these Terms at any time by posting updates to our website.

It is your responsibility to review this page periodically.

Continued use of the website following any changes constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Narcys

Email: narcysclot@gmail.com